Skilled & Experienced Computer Repair
in Rochester, NY
Whether for work or pleasure, our computers are often at the center of our personal and professional lives. It can be devastating when our devices malfunction or we lose important data or precious memories. Now, more than ever, we all know the importance of protecting our personal information and ensuring that our devices remain in excellent condition. At Call The Computer Wizard, we are focused on providing superior computer repair, training, and data recovery services to businesses and individuals in the Rochester, NY, area. Our team believes in keeping the magic alive through superior service in every transaction.
Superior Customer Service
When it comes to protecting valuable data and some of your most precious investments, you want to know that you’re working with a team that you can trust. The head of our team has an MBA from the Simon School at the University of Rochester, and we believe in holding every member of our staff to a high standard. Our customers will always be first in everything that we do. Whether you need to invest in computer repair, virus protection, or data recovery, we can work closely with you to diagnose the issues, understand your concerns, and execute a course of action that will get your life back to normal as soon as possible.
Years of Experience
Computer repairs should never be left in the hands of amateurs. Our team has over 40 years of experience in the field, and we use that to provide you with a level of service that can’t be rivaled by our competitors in the area. Whether you’re dealing with issues with a personal device or a business system, our team at Call The Computer Wizard can help you find effective and affordable solutions. Having worked with a diverse client base, we feel confident taking on almost any project. We always use the latest programs and equipment to isolate the source of the problem and provide prompt and efficient services either at our brick-and-mortar location or at your home or business.
A Wide Variety of Services
The need for computer repairs can stem from a wide array of issues. Because of this, we pride ourselves on being able to work with a variety of clients dealing with a broad spectrum of problems. We can assist with several different areas of computer maintenance ranging from disaster planning, data recovery, and consulting services to database design and installation. We provide full-service solutions that are backed by a quality guarantee. We have set a standard for excellence in several commercial areas, including data backup and recovery services, network setups, training, administration, and system support. Even if you aren’t sure what issue you might be dealing with, our support staff can work with you to answer all of your questions and address your concerns.
What is Data Recovery?
Our computers store some of our most important information and cherished memories. If your device is damaged or you fall victim to malware, you could lose essential—medical records, financial records, etc.—or sentimental—family photos, family document, etc.—files. Trust us to provide the data recovery service you need to restore and recover files and programs.
How Does Data Recovery Work?
When you’re trying to access documents or photos on a broken computer or malfunctioning external drive, bring your computer to us. Documents and files on equipment that is malfunctioning due to an issue with the software can usually be recovered 90 to 100 percent of the time. If there’s an issue with your computer’s hardware, we’ll need to send it to a “clean room” for more complex and systematic data recovery. Regardless of the issue, you can expect a 24- to 48-hour turnaround time.
Full-Service Computer Repairs & Maintenance
Full-Service Computer Repairs & Maintenance
Your computers and laptops are sensitive and highly susceptible to damage. Whether you’ve dropped it on your way into work or your kid spilled soda on the keyboard, we’ve got you covered. Our computer repair team can handle any problem that comes our way. From cracked screens to malfunctioning power systems, we want to get all of your laptops and computers back up and running smoothly. We also offer limited phone and tablet repairs, and we can point you in the right direction if more extensive repair work is required.
Reliable & Efficient Network Setup Services
Reliable & Efficient Network Setup Services
If you’re trying to set up a new internet router and wireless network, it might be wise to let a professional handle the job. We can help commercial and residential clients choose a router based on their needs. Once the router arrives, we will come to you to complete installation, run a few tests to ensure that it is working at optimal speed, and get all of your necessary devices (phones, computers, printers, etc.) connected in no time at all.
Hands-On Technical Training
If you lack the knowledge to handle all of the technological advances in your life, we’re here to help. Aside from computer repairs, we strive to educate everyday users on how to make their devices work for them. We will take the time to understand your needs, create an initial list of topics to cover, and provide exercises and training sessions that are easy to understand and tailored to your unique concerns.
Issues We Frequently Address:
- Creating Documents in Microsoft Word
- Managing Spreadsheets in Microsoft Excel
- Accessing & Managing E-Mail Accounts
Accessing & Managing Digital Medical Records
We offer in-home and virtual training sessions for your convenience.
- Disaster Planning
- Data Backup & Recovery Services
- Database Design & Installation
- Computer & Server Selection, Setup, Troubleshooting, & Repair
- Network Setup & Administration
- System Support & Administration
- Website Development & Hosting
- Search Engine Optimization
- Oracle DBA Services
- Anti-Virus Installations & Firewall installations
- Wireless Communications
- eBay Sales
- Consulting Services
- Software Installation & Training
- Microsoft Office Expertise
- PowerPoint Presentations, Excel Spreadsheets, Word Documents
- Digital Photography
- Email Services
Work with Us Today!
Whatever your needs might be, you need to find a computer repair specialist who will work hard for you. From your home to the office, our team at Call The Computer Wizard is focused on providing you with the solutions that you deserve. Call us today to speak to a caring and experienced member of our team.
Phone
Hours
Service Area
Brighton, Greece, Henrietta, Irondequoit, Mendon, Penfield, Pittsford, & Monroe County